Terms of service

Shopping with Offcoat

These terms apply to purchases from the Offcoat online store. Questions about an order can be sent to parzreels@gmail.com.

Products and prices

Read the product description and selected pack size before ordering. The Single mitt option contains one mitt; the Home + Car option contains two. Prices are in U.S. dollars. The final total, including applicable charges, is shown before payment.

Our mitts are offered for household fabric cleanup. Test an inconspicuous area first, use gentle strokes, and follow the care information supplied with the product. Results vary with fabric and hair type. Avoid delicate, loose-weave or snag-prone fabrics. This listing is not for use on pets.

Orders and payment

Provide accurate contact and delivery details and use a payment method you are authorized to use. Availability can change. If an item becomes unavailable or a material listing error affects your order, we will contact you and offer a correction you can accept or a cancellation with a full refund. We will not charge a higher price without your agreement.

Shipping, returns and cancellations

Our shipping policy explains dispatch origins, shipping estimates and delays. Our return and refund policy explains the 30-day return process, return postage, damaged or incorrect items, cancellations and refund timing.

Privacy and website use

Our privacy policy explains how personal information is handled. Use this website lawfully; do not submit fraudulent orders or interfere with its security or operation.

Updates and your rights

We may update the store and these terms for future orders. An update does not remove rights attached to an order you already placed. Nothing in these terms or our policies limits rights or remedies that cannot be excluded under applicable law.